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Web Hosting Review Guide

Web Hosting Review - Top Web Hosts Investigated

It is important to know what a good Web Hosting Company should be doing for you. Whether your requirements are for a business web host or simply a personal web host, your demands should still be for the best. These reviews are from users who have actually used the services mentioned and have commented upon them.

From our point of view, the biggest questions needing to be asked about prospective web hosts, is how they meet the following criteria:-

  • How support is handled?
  • What resources are allocated?
  • What features are enabled?
  • Value for money

We will asses all of the reviewed hosting companies, with these criteria in mind.

Rating 8.5/10
Support
Resources
Features
Value for money

"Still the best overall Web Host in 2009..."

I have been using Kiosk's services for nearly 10 years. In that time, there has been the occasional problem. In fairness, this has often to do with a script not working or something failing to operate as it once did.

The proof of the pudding is in their ability to rise to the challenge of dealing with problems, and from the table below and left, you will see that I have given Kiosk 5 stars out of 5 for support.

This is no mean achievement, believe me!

Logging a ticket is straight forward from their web site, and response time are usually within 2 hours, and often a lot quicker. This is irrespective of the time of day that I post queries.

And their support is not superficial either. They have on occasion gone what I consider to be beyond the call of duty in addressing issues that I have had.

The resources that they offer on their entry scheme are more than adequate, although when I moved up the schemes, I had complete control over the resources allocated to any one site.

Kiosk's sites are fully featured, although they have been slow in upgrading some modules in the past. This has improved in recent years.

The Verdict: Kiosk are not the cheapest, but only just. They do have a wide range of schemes, and those at the top end are exceptional value for money. They do, however offer a $1 trial, which is a great way to see what you get for your money. As you can see, I place high store by their support, and they achieve top marks for that alone.

Rating 8.0/10
Support
Resources
Features
Value for money

Highly Recommended

2. Hostgator

Our second pick has a lower cost entry point than our top pick (ignoring the $1 trial that Kisok offer), and also featured unlimited disk space and bandwidth for a single domain. They became more expensive as you went up the ladder though, and their top end reseller accounts are more expensive.

I found Hostgator's support adequate, but not exceptional, which is where they have dropped points in my view.

The servers on which the domains are hosted are well spec'd, and their features are good, but I have found (and have heard) that they can be a bit restrictive as far as loading scripts is concerned. Kiosk have always been very accommodating in this regard, which is especially important if you want to run a commercial site.

Well, perhaps we were spoiled by our top pick, but since support is such a key issue, Hostgator have lost ground over the number one choice.

Still good value for money though!

Rating 6.5/10
Support
Resources
Features
Value for money

Also Recommended

3. HostForWeb

HostForWeb are a good host. They suffer a little by comparison to our previous picks, but they are worthy of consideration.

Their support is very quick. They often responded to issues in under an hour, which is good going. I did find myself going round in circles with them on occasion, which is why they have been counted down a little in this very important area.

Their packages are fully featured, but I found some elements harder to set up then I did with Kiosk and Hostgator. Again, the HelpDesk could have smoothed these problems more than they did.

HostForWeb offer good value for money, but their slight failing in the area of support has counted against them; certainly by comparison to the top two picks in this section.

Where from here? We recommend Kiosk Web Hosting:
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